tk888 status Privacy Policy

1. Introduction and Scope of Policy

tk888 status takes its users' privacy seriously. This privacy policy explains what information we collect, how it is used, and what steps we take to keep it secure. This policy applies equally to our website, mobile app and all related digital services.

By using tk888 status's services, you are considered to have accepted the terms of this privacy policy. Reading our Terms and Conditions will give you a clearer understanding of the detailed guidelines for using the platform. This policy and the terms of service together form a complete agreement between you and us.

2. What Information We Collect

2.1 Registration and Identity Information

When creating an account, we collect your name, date of birth, national ID number or passport number, mobile number and email address. This information is essential for identity verification and helps prevent unauthorised use of accounts.

2.2 Financial Information

During deposits and withdrawals, we record information related to your payment method — such as your bKash, Nagad or Rocket number and bank account details. A complete history of financial transactions is stored securely in our system.

2.3 Usage Information

Activity-related information such as when you logged in to the site, which games you played, and how long you spent on a page is recorded automatically. This information helps us improve our service quality and make your experience more convenient.

2.4 Device and Technical Information

Your device type, operating system, browser version, IP address and cookie-related information are collected. These are used for security verification and diagnosing technical issues.

3. Purpose of Data Collection

The information we collect is used only for the purposes listed below:

• To ensure account creation, verification and management
• To process and complete financial transactions securely
• To verify your identity accurately and prevent fraud
• To provide customer support and resolve technical issues
• To analyse and improve the quality of our services
• To comply with applicable legal obligations
• To effectively apply responsible gaming guidelines

4. Sharing Information with Third Parties

tk888 status does not sell or rent your personal information to any third party for commercial purposes. However, limited information may need to be shared in specific circumstances:

• Payment processing services: Relevant information is shared with payment gateways such as bKash, Nagad or Rocket to complete transactions, but only what is strictly necessary for the transaction.
• Technology and service providers: Trusted third-party technology partners who operate our systems work under strict confidentiality agreements.
• Legal obligations: Information may be provided upon a valid order from a court or government authority in compliance with applicable laws in Bangladesh.
• Fraud prevention: Necessary information may be shared with relevant authorities in investigations of possible fraud or misuse.

In any circumstances where information is shared, it will remain within the limits stated in this policy and the protection of your interests will always be taken into account.

5. Cookies and Tracking Technologies

Our platform uses cookies to function properly. Cookies are small data files stored in your browser. They are mainly of three types:

• Essential cookies: Required to maintain login sessions and ensure security.
• Performance cookies: Help improve the service by analysing which parts of the site are used most.
• Preference cookies: Remember your language or display preferences.

You can disable cookies at any time from your browser settings, though this may limit some functionality of the site.

6. Data Storage and Security

Your information is transmitted via SSL encryption and stored on secure servers. We follow industry-standard technical and organisational measures to prevent unauthorised access, damage or disclosure.

Required information will be retained while your account is active and until legal requirements are met. After an account is closed, information will be deleted or anonymised after the legally required period.

7. Your Rights

As a tk888 status user, you have the following rights:

• The right to view and obtain a copy of the information stored about you
• The right to request correction of incorrect or incomplete information
• The right to request deletion of your information in certain circumstances
• The right to opt out of marketing communications
• The right to object to the processing of your information

To exercise these rights, contact our support team via live chat or email. Our FAQ section has answers to common questions about accounts and information.

8. Protection of Minors' Information

tk888 status is only for persons aged 21 or above. We do not knowingly collect any information from persons under 21. If we become aware that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed. The responsible gaming guidelines contain detailed information on ensuring safe gaming.

9. Third-Party Links

Our platform may occasionally contain links to third-party websites. tk888 status is not responsible for the privacy policies of these external sites. You are advised to read the privacy policy of any other website before visiting it.

10. International Data Transfers

Your information may be stored or processed on servers outside Bangladesh as needed for operations. Any such transfer is carried out with adequate data protection in place. We follow international data protection agreements to complete this process.

11. Policy Changes

tk888 status reserves the right to update this privacy policy at any time. If changes are made, the new date will be noted at the top of this page. For significant changes, you will be informed via your registered email or a notification on the platform. Continued use of the site after changes will be considered acceptance of the new policy.

12. Contact

If you have any questions or complaints about this privacy policy, please contact our 24/7 support team. Our support is available in both Bengali and English.

• Live chat: available 24/7 via the website or app
• Email: [email protected]